NOTE: Correction noted in strikethrough/underline below.
On the eve of a “60 Minutes” report about The Times-Picayune‘s end of daily publication and the decline of the U.S. newspaper industry overall, NOLA Media Group Editor/Vice President of Content Jim Amoss today posted an update about changes and progress made at the newspaper and NOLA.com since its radical Oct. 1 overhaul that made New Orleans the largest U.S. city without a daily newspaper.
Amoss notes that the newspaper’s three-day-a-week print circulation has increased (although he doesn’t say by how much), even after excluding free copies that continue to be delivered to households that cancelled or didn’t renew subscriptions after the change. (A commenter on Amoss’ commentary noted that it’s become extraordinarily difficult to cancel a subscription, while a commenter on a private Facebook page for newspaper supporters said an uptick could be because seven days of newsstand sales are now compressed into the three days a week the newspaper now publishes—not because subscriptions are up.) Amoss also wrote that NOLA.com viewers
went from increased 7 million in 2012, to 2011 to 41 million last year, an impressive almost six-fold increase, a 17% increase. (Amoss’ statement is consistent with ones made in mid-December by David Francis, NOLA Media Group Vice President Business Manager/HR, and NOLA.com State Editor James O’Byrne during an interview on WWNO/New Orleans’ Public Radio’s “Out to Lunch” public affairs show – one of the few times anyone from NOLA Media Group or owner Advance Publications has publicly commented on the changes.)
The Times-Picayune‘s first official post-daily circulation figures are due March 31 to the Alliance of Audited Media (formerly the Audit Bureau of Circulations, the organization that compiles newspaper and magazine circulation numbers for use with advertisers), AAM spokeswoman Susan Kantor said in a recent interview. Total numbers from that report will be released some time in May, but publicly available “total average circulation” figures won’t break out free copies or digital figures from paid subscription or newsstand sales, Kantor said. AAM members, however, will have access to figures that break out paid circulation, meaning The Times-Picayune‘s paid circulation figures likely will be reported in the media.
The newspaper reported a total Monday-Friday average circulation of 127,760, and a Sunday circulation of 145,608 to the AAM on Sept. 30, 2012, the final day of daily publication, according to figures publicly available through the organization’s website.
“The TV news program ["60 Minutes"] came to town four months ago, as we were preparing our transition to printing and delivering the newspaper three days a week,” Amoss wrote. “A lot has happened since then.” The organization “refocused our news operation to produce a 24/7 digital report” as it shifted to producing print newspapers on Wednesdays, Fridays and Sundays, he noted.
“Being connected to this community fueled our work after Hurricane Katrina. It still does. Holding government and officialdom—locally and nationally—accountable in that long recovery was our mission. It still is.”
- Jim Amoss, NOLA Media Group Editor/VP of Content
The newsroom now has 155 employees, Amoss said, down from the newspaper’s self-reported 175 before the changes were announced. The organization laid off 84 newsroom employees and another 117 throughout the organization on June 12, 2012, the newspaper also reported then, although about 10 newsroom employees ultimately were “unfired” after about 14 editorial employees the organization sought to keep instead left voluntarily, according to a tally several former employees reviewed and revised for accuracy. All told, significantly more than 1,600 years of combined experience was discarded in the layoffs.
Apparently in response to widespread criticism that the newspaper jettisoned many of its most experienced (and generally better-compensated) staffers, Amoss noted that 103 current newsroom employees “are veteran journalists who have been covering New Orleans for many years,” while another 52 have been hired in the past five months, “among them some veterans from around the region.” However, at least five new editorial hires carry titles like “Staff Performance Measurement and Development Specialist” and “Community Engagement Specialist,” which prompted some former news veterans to question how much such employees contribute to the editorial product.
“Four months ago [when "60 Minutes" traveled to New Orleans to report its story], our changes were still in the offing,” Amoss added. “Readers had to accept on faith our assurances that we would maintain the journalistic excellence they have come to expect from us. That took a leap of faith … Now that we have more than three months under our belt, you have a basis for judging our performance.” The news outlet has since produced “stories and features that we believe bespeak our commitment to enterprising, in-depth journalism.” He detailed six major investigative and enterprise reports NOLA Media Group has produced, and highlighted its state capital, arts, dining, entertainment, sports and community coverage.
The two dozen online readers who had commented on Amoss’ commentary by 4:20 PM CST seemed skeptical. None were supportive of the changes, and most were highly critical.
“It’s hard to believe that the Newhouses [the billionaire media family that controls Advance] are truly interested in quality when so many of the seasoned Picayune reporters were let go, and—your explanations notwithstanding—when owners think every few days is sufficient for a hard copy paper,” wrote mctwatlnola. “The tangible, print T-P was both part of the culture and the conveyor of the rest of the culture here, and the great unifier of the populace. Mr. Newhouse let us down, quality has suffered, the website should supplement, not replace, the flagship product, and—believe me—brand loyalty will be difficult to reestablish.”